Privacy Policy
Our company, Trackerups (hereinafter referred to as “Company,” “we,” or “our”), offers the website located at trackerups.com and trackerups.com (hereinafter referred to as “Website” or “Site”). All terms, conditions, and notices referred to herein must be adhered to in accordance with the Terms of Use for trackerups.com (“Terms of Use”). The softwa e is provided through our development and server via the https://trackerups.com website.
- PARTIES
This Agreement has been executed between the parties listed below under the terms and conditions set forth.
‘BUYER’ (hereinafter referred to as “BUYER” in the contract)
Name-Surname:
Address:
‘SELLER’ (hereinafter referred to as “SELLER” in the contract)
Name-Surname:
Address:
By accepting this agreement, the BUYER acknowledges and agrees that they will be obligated to pay the price of the order and any additional charges such as shipping fees and taxes, and that they have been informed about this obligation. - DEFINITIONS
In the application and interpretation of this agreement, the terms written below shall have the following meanings: - SUBJECT
This Agreement regulates the rights and obligations of the parties concerning the sale, use, and delivery of the product ordered electronically by the BUYER through the SELLER’s internet site, in accordance with the on Consumer Protection and the Regulation on Distance Contracts.
The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated or changed. Temporarily announced prices are valid until the specified period ends.
SELLER INFORMATION Company Name:
Address:
Phone:
Fax:
Email:
BUYER INFORMATION Recipient:
Delivery Address:
Phone:
Fax:
Email/Username:
ORDERING PARTY INFORMATION Name/Surname/Title:
Address:
Phone:
Fax:
Email/Username:
PRODUCT/PRODUCTS INFORMATION - The basic characteristics of the Goods/Product/Products/Service (type, quantity, brand/model, color, number) are published on the SELLER’s internet site. If the SELLER has organized a campaign, you can review the basic characteristics of the related product during the campaign period. Valid until the campaign date.
7.2. The listed and announced prices on the site are the sale prices. The announced prices and promises are valid until updated or changed. Temporarily announced prices are valid until the specified period ends.
INVOICE INFORMATION Name/Surname/Title:
Address:
Phone:
Fax:
Email/Username:
Invoice delivery: The invoice will be delivered to the invoice address along with the order during the order delivery.
GENERAL TERMS
9.1. The BUYER accepts, declares, and undertakes that they have read and understood the basic characteristics of the product, sale price, payment method, and delivery information of the product subject to the contract on the SELLER’s internet site, and have given the necessary confirmation electronically. The BUYER also accepts, declares, and undertakes that they have obtained the address, basic characteristics of the ordered products, price including taxes, payment, and other requested delivery information correctly and completely before the distance sales contract is established.
9.2. Since the subject of the contract is a service obtained via the internet, the SELLER will take necessary actions to ensure that the service is provided in full within 7 days. If the product or service cannot be delivered to the BUYER within this period, except for force majeure, or if the service cannot be assigned to the BUYER, the BUYER has the right to terminate the contract.
9.3. The SELLER agrees, declares, and undertakes to perform the contract in accordance with the principles of accuracy and honesty, to maintain and improve the quality of the service, to exercise necessary care and attention during the performance of the work, and to act with prudence and foresight.
9.4. The SELLER may provide a product of equal quality and price by informing the BUYER and obtaining explicit approval before the expiration of the performance obligation.
9.5. If the SELLER is unable to fulfill its contractual obligations due to impossibility, it agrees, declares, and undertakes to notify the consumer in writing within 3 days of learning of this situation and to refund the total amount to the BUYER within 14 days.
9.6. The SELLER has the right to contact the BUYER through the address, email, landline, and mobile phone numbers provided in the site registration form or updated later for communication, marketing, notification, and other purposes. By accepting this agreement, the BUYER acknowledges and declares that the SELLER may engage in the communication activities mentioned above.
9.7. The BUYER declares and undertakes that the personal and other information provided when registering on the SELLER’s internet site is accurate and will compensate the SELLER for any damages incurred due to inaccuracies in this information immediately, in cash, and without delay.
9.8. The BUYER agrees and undertakes to comply with and not violate the legal regulations while using the SELLER’s internet site. Otherwise, all legal and penal liabilities arising will be the sole responsibility of the BUYER.
9.9. The BUYER cannot use the SELLER’s internet site in any way that disrupts public order, is contrary to general morality, disturbs or harasses others, is for unlawful purposes, or infringes on the material and moral rights of others. Additionally, the member cannot engage in activities that prevent or hinder others from using the services (spam, virus, Trojan horse, etc.).
9.10. The trainings subject to this agreement are provided through the Vimeo online video platform via the trackerups.com website. Therefore, the SELLER is not responsible for issues such as freezing, server errors, etc., due to the use of Vimeo’s infrastructure. If problems arising from this infrastructure are not resolved within 3 business days, the SELLER will provide the necessary solutions and be responsible.
RIGHT OF WITHDRAWAL
You have purchased the digital training provided through trackerups.com . However, cancellation of the assigned training is not possible in accordance with contracts and relevant legal provisions. The refund of the paid fee is not possible in cases such as copying, distributing, backing up, or achieving the purpose of a one-time use of the training, as initially agreed upon in the distance sales contract. The training you received has been paid for and assigned to you. Thus, the purpose of the training and the contract has been fulfilled. Therefore, cancellation and refund of the training purchased by you are not possible. Services provided to you under the distance sales provisions have been assigned to you. At this stage, the return of the assigned service is not possible, as this service achieves its purpose once used and cannot be returned. *Products with a free trial version also do not have the right to return.
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Goods prepared based on the BUYER’s request or personal needs and are not suitable for return, items related to periodicals such as newspapers and magazines, electronic services performed immediately or intangible goods delivered immediately to the consumer, and the return of sound or video recordings, books, digital content, software programs, data recording and storage devices, computer consumables is not possible according to the Regulation. Additionally, the right of withdrawal cannot be exercised for services that have started to be performed with the consumer’s approval before the withdrawal period ends.
Books, copyable software and programs, videos, online training and courses, DVDs, VCDs, CDs, and cassettes must be unopened, untried, undamaged, and unused to be eligible for return.
DEFAULT AND LEGAL CONSEQUENCES
If the BUYER defaults on payment by credit card, they agree, declare, and undertake to pay interest to the bank with which they have the credit card agreement and to be liable to the bank according to the terms of the credit card agreement. In this case, the relevant bank may seek legal remedies; request costs and attorney fees from the BUYER; and in any case, if the BUYER defaults due to debt, the BUYER agrees, declares, and undertakes to pay for the damages incurred by the SELLER due to delayed performance of the debt.
COMPETENT COURT
In disputes arising from this agreement, the competent court and enforcement offices are the Istanbul Anatolian Courthouse Court and Enforcement Offices.
PENALTY CLAUSE
If the BUYER copies, allows third parties to use, sells, or transfers the rights to the online trainings or digital materials subject to the contract, and if such actions are